Privacy Policy

Effective Date: July 2025

Last Updated: July 2025

Kel-Star Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kelstarconsulting.com, interact with our content, or engage with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or lead generation form on our website or through our Meta ads
Book a consultation through our Calendly scheduling link
Subscribe to our mailing list or request updates
Send us an email or call us directly
Provide your cell phone number to receive text message communications

The types of information we may collect include your full name, email address, phone number, general financial situation or goals, and any other information you choose to share with us.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, and other tracking technologies. This may include:

IP address and general geographic location
Browser type and device information
Pages visited and time spent on each page
Referring URLs and traffic sources
Interactions with ads (via Meta Pixel and similar tools)

Information from Third Parties

We may receive information about you from third-party platforms such as Meta (Facebook and Instagram) when you interact with our advertisements, complete a lead form, or engage with our social media content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and schedule consultations
To provide you with financial education resources, including our Worry-Free Retirement Blueprint and other materials
To send you updates, newsletters, event information, and promotional content you have opted into
To send text messages if you have provided your cell phone number and consented to receive them
To analyze website traffic and improve our site and marketing campaigns
To comply with legal obligations
To protect the rights, property, and safety of Kel-Star Consulting, our clients, and others

We will never sell your personal information to third parties for their own marketing purposes.

3. Text Message Communications

By providing your cell phone number on our website or through any of our forms, you agree to receive text messages from Kel-Star Consulting. These messages may include appointment reminders, follow-up communications, financial tips, and promotional content related to our services.

You may opt out at any time by replying STOP to any message you receive from us.
Message and data rates may apply depending on your carrier and plan.
Message frequency varies based on your engagement with our services.
For help, reply HELP to any message or contact us at info@kelstarconsulting.com.

We do not share your phone number with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our advertising efforts. These may include:

Essential cookies that are necessary for the website to function properly
Analytics cookies that help us understand how visitors interact with our site (such as Google Analytics)
Advertising cookies and pixels, including the Meta Pixel, that allow us to measure the effectiveness of our ads and serve relevant advertising to you on other platforms

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. To opt out of Meta's use of your data for advertising purposes, you can visit your Facebook Ad Preferences at facebook.com/ads/preferences.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service providers: We may share your information with trusted third-party vendors who assist us in operating our website, managing our communications, and delivering our services (such as scheduling platforms, email marketing tools, and CRM systems). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights and safety of Kel-Star Consulting, our clients, or others.
Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-out of marketing: You may unsubscribe from our email communications at any time by clicking the unsubscribe link in any email, or by contacting us directly. You may opt out of text messages by replying STOP.
Do Not Track: Some browsers include a Do Not Track feature. Our website does not currently respond to Do Not Track signals.

To exercise any of these rights, please contact us at info@kelstarconsulting.com or by calling 202-460-7031.

8. Third-Party Links

Our website may contain links to third-party websites, including our Calendly scheduling page and our social media profiles. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

10. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Kel-Star Consulting

7501 Greenway Center Drive, Suite 1150

Greenbelt, MD 20770

Phone: 202-460-7031

Email: info@kelstarconsulting.com

Website: www.kelstarconsulting.com

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. Kel-Star Consulting recommends consulting with a qualified attorney for legal guidance specific to your situation.